Just avoid. The worst insurance. Today, we have one of the largest dental insurance networks in the country and our dentists can help you with significant savings on the dental care you need** Learn More About Guardian. The one time I used this insurance, they denied the claim. My spouse emergency is getting worse and worse, and he has a heart condition. See our COVID-19 updates. Claims can be submitted electronically, mailed or faxed. New York, NY 10004, Official website: http://www.guardianlife.com/ProductPortfolio/EmployeeBenefits/GroupDental/index.htm. Mailing Address: Managed DentalGuard PO Box 981587. TERRIBLE SERVICE AND NO SERVICE AND THATS WITH A PAID ACCOUNT~~~, Your email address will not be published. A fraudulent company that charges insurance rates commensurate with legitimate health plans ($50/mo. The point of the procedure is to prevent bone loss... and so if you're getting it caught early... there's no bone loss.So basically Guardian is saying "we won't pay the claim until a) the damage has been done or b) you can provide something that can't be provided"   This 100% flies in the face of our profession's understanding of the disease, and is, in my view, pure outright fraud.If your employer utilizes this company for dental insurance... beg them not to. Since our founding in 1860, our long-term view has helped our customers prepare for whatever life brings whether starting a family, planning for the future or taking care of employees. I wanted to find a good dentist who could complete work on me that another dentist had prescribed. Our virtual claims assistant can give you instant access to benefit information for patients with Guardian group coverage. I am a private practice dentist that owns his own practice for the last 8 years. ; she said they don't keep records. Poor customer service. The claims aren't processed on time and they are terrible to deal with. For PPO insurance, Gaurdian sure does suck. The worst dental insurance. The average discount for dental services provided to Guardian dental insurance policy holders is 30%, meaning the insured pays less for dental services. The worst dental insurance. The company also offers life, critical illness, vision and disability insurance. Nobody did anything. Guardian® is a registered service mark of The Guardian Life Insurance Company of America, New York, New York. Oh my god. Electronic payments can be submitted through Emdeon, Tesia, or Dental Exchange.Payer ID: (Electronic Submission): GI813 Mailing Address: Managed DentalGuard P.O. Any updates to these instructions will be posted on the ADA’s web site (ADA.org). Both I and the dental office provided them proof that Guardian's reason "X" was incorrect. They sure took my money for an individual policy  of 38.00 or more that was taken out monthly for the Premier Dental plan; I started it in September 9/1/18 & called them and told them I would be terminating my policy at the end of December in which I was paid up through because our company was paying for the Guardian through my work; I had a cleaning & check up in December and  thought that they would process the claim on my individual; instead they processed it on the new insurance which was denied. Guardian Life Insurance Attn: Dental Insurance 7 Hanover Sq. They gave me a list of pediatric dentists. Grow with us. We are filing a consumer complaint with the department of insurance in CA. Hours: Monday - Friday 9:00am - 9:00pm ET Saturday 11:00 am - 9:00pm ET. She gave me the reassurance and time that I needed as the…", "I started going here after a referral from a friend. Customer Service H6D New York, NY 10004, By mail (customer complaints): Guardian Life Insurance Attn: Customer Complaints Guardian Compliance H23K 7 Hanover Sq. Even when i broke my tooth and had to get a crown, they wanted proof as to why i needed it, and seeing the xray of a broken tooth apparently wasn't enough.... smh. Claim your business to immediately update business information, respond to reviews, and more! They did this the following day and we are STILL waiting to hear back from them regarding this claim. !It says on website, dental cleaning is covered 100% then I received 270$ bill from dental office for cleaning after insurance pay 100%!!! I got the referral. As of writing this review, I had to pay 100% out of pocket to the dental office with Guardian offering nothing but a complete waste of my time and money (premiums). Always talking to some Indian person. They are sure speedy to take their portion out of my check each week for services I haven't even been able to use. Kids Care Dental & Orthodontics - Rancho Cordova Office. Guardian dental insurance is part of the Guardian group of insurance policies. Can I check a member’s eligibility online? Guardian, its subsidiaries, agents, and employees expressly disclaim any responsibility for and do not maintain, control, recommend, or endorse third-party sites, organizations, products, or services, and make no representation as to the completeness, suitability, or quality thereof. Access the Guardian Vision provider portal, Confidentiality for domestic violence victims. With Guardian Dental, you may also offer employees a unique, value-added benefit. It was because they were out of network but still didn't explain why they didn't pay at all for my cleaning. The member may be assigned to your office and simply not on the same roster as your group DHMO clients. You're paying more than double, but the payouts are *exactly the same* because they limit you to their internal, secret rate card used for their in-network dentists. "Let's just start off with best Staff EVER! This company is a TOTAL waste of time and money. Learn about ADA CERP recognition, look up CERP recognized CE providers and find CE courses. You are leaving the Guardian Exchange Product Webpage, plan information on the following pages are specific to Guardian’s other dental products and eligibility for financial assistance does not apply. I made my appointment. We were told with Guardian the dental office has to file a claim before they will cover any portion of the services. The one time I used this insurance, they denied the claim. Required fields are marked *. By phone (customer service): 1-800-541-7846, By phone (dental guard select): 1-888-600-9200, By phone (First Commonwealth DHMO): 1-866-494-4542, By phone (First Commonwealth PPO): 1-866-302-4542, By phone (managed dental care): 1-800-273-3330, By phone (managed dental guard): 1-888-618-2016. Business hours may be different today. You are leaving the Guardian Exchange Product Webpage and will be linked to the HealthCare.gov website where you can make your plan selection and enroll. With millions of happy members, being a Guardian provider may be the easiest way to grow your practice and increase your client base! I called about it and they said it was processsed on new claim & I ask why and the girl she didn't know and could not connect to the individual dental dept. Access cutting-edge continuing education courses, Find evidence to support your clinical decisions. All rights reserved. Not a cent. then the material of the crown wasn't approved, essentially they think it's the 80's and they want you to get a metal crown and look like a bond villian. Guardian has been a trusted name in insurance for over 160 years. Saying that, I hadn't been to a dentist since high school (I'm now 23). Seeing the good reputation and years of experiences of the employee benefits provider, spending a little amount of money for one of the dental insurance plans offered will never become a wrong decision in your life. My dental insurance just got cancelled for no reason. I am now stuck paying for insurance I can not use. Copyright © 2020 American Dental Association. As the impact of the coronavirus unfolds, it’s affecting businesses and people everywhere. Caring for you is our priority. Guardian® is a registered service mark of The Guardian Life Insurance Company of America, New York, New York. Confidentiality For Domestic Violence Victims. First for frequency reasons which did t make sense since I'd never used he insurance in the years I've had it. I finally had her ready and now I have to drive over an hour away to get to a pediatric dentist. I have this through my work, and they have prolonged my spouse's emergency treatment for a month now because they are "not receiving the preauthorization" from the dental office. In the meantime, my daughter is in pain and still needs her wisdom teeth removed. Dental bridges can help fix the gap from your missing teeth, and dental insurance can help cover dental bridge costs. Where can I look up a claims status? ; she said they don't keep records.Now why would an insurance company not pay anything. Soft touch dentistry is such a great place to go to. The new claim submission address for PPO claims is P.O. Post Your Comment Below: Your email address will not be published. I am a private practice dentist that owns his own practice for the last 8 years. I contacted guardian and they informed me that the list they gave me in November was a lie! We are now one of the largest dental network in a number of key cities and states including California, Florida, Texas, Ohio and the New York Metro area, and behind that growth is a strong commitment to our member and providers. Constant denials for valid claims, needlessly delaying payments, and now... something new. See our COVID-19 updates. ©2019 Guardian. Do not get their PPO insurance. After being on hold for almost 4 hours, I am told there is nothing they can do. Guardian is committed to helping you. I filed a complaint with the BBB and with the FTC against them. 37 reviews of Guardian Premier Access Dental Insurance "Worst Dental Insurance you can ever get, they go by Guardian and Premier access just to get the fact straight.. First of all there website doesnt tell you anything... and customer service is very very very bad. Dental insurance is not one of the insurance products customers can purchase directly from Guardian Insurance. Yelp users haven’t asked any questions yet about Guardian Premier Access Dental Insurance. Most dental providers will contact your insurance company before providing services to ensure coverage and verify co-payment amount or deductible. First for frequency reasons which did t make sense since I'd never used he insurance in the years I've had it. Read our FAQs, find a dentist and see resources. We encourage you to log in to submit claims, verify eligibility, view submission and payment activity, and more. They first denied a claim for my Son's $1,801.00 dental bill for reason "X". Finally at 10am the day of my appointment, I get a phone call from Guardian stating that the dentist was no longer covered. In November during open enrollment, my school district changed to Guardian. screw this company, dont ever get their insurance. By proceeding to Softheon, you understand that you will be leaving the Guardian website and will be subject to the website terms and conditions and privacy policies of Softheon.

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