If you hear the melody, then the sound problem (whatever it may be) isn’t in the TV’s components. Next, check what the input setting is on your Samsung TV by hitting “Source” on the remote and cycling through the available inputs. When I go to the sound menu it only highlights the auto volume, none of the other options are highlighted so i can’t access them to try adjusting. I have no sound on samsung tv and dvd player no sound or vision. So, firstly, let’s put things into … Did a sound test and it was perfect, but no sound from any channel, just the show without sound. I swapped out boxes to a supposed more advance cable box still have issues. If none of the above suggestions improve the audio problem on your Samsung TV, you’ll need to move on to some more advanced techniques. Give it a minute so that any lingering charge in a capacitor or memory unit can fade. This also means you won’t see an AV label on your TV for audiovisual connection. Happens randomly on startup. But if you're concerned that the maximum volume isn't what you remember, don't fret. That simple, I couldn’t believe it. This would use a standard According to https://www.rtings.com/tv/reviews/samsung/nu7100. Ensure that the Settings on the TV are set to the USA as your home country. Samsung tech support did not have a solution. Turn off your Samsung TV and unplug it from the wall. Grab your remote and unmute the TV by pressing the “Mute” button again. This does not effect our editorial in any way. I bought a Samsung UA46EH6030R 3D TV with no Audio Output .and i also bought a Samsung 3D Blu-ray Home Theater HT-F4500. Connecting your Soundbar or speaker to your TV wirelessly is a definite convenience. My sound consistently goes in and out. Yes, go to the set up for the tv and find where it asked what part of the world or region and make sure you check USA. Make sure that all the connectors are plugged in securely to the right ports. selection. During setup when prompted to select the region I chose Asia since I was in the Philippines but the salesman pointed out that USA must be selected. I even returned tv and got a new one and still same issue. Required fields are marked *. Hi Marvin having the same issue now. sound works when operating the remote, the minute I hooked up the Roku no sound plays. This is because movies are recorded at a lower volume than normal TV. Then plug the TV back in and turn it back on. Godbless you. As beautiful as the image on your screen is, sound still remains an important function, or you won't get the full experience of your favorite show or movie. Press “Menu” on the remote, then select the “Support” menu. I have no sound through both the tv and athena components. Why Don’t Some TVs Have Audio Out? However, depending on how old your Samsung TV set is, you may still be under warranty and can get a new TV without any charge. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Try using an external speaker or soundbar. This includes gaming consoles, satellite receivers, and cable TV boxes. Your TV may pick up something in the port which won’t allow the audio to route properly. Did you find a solution? Call Samsung for assistance with disabling Bluetooth capabilities on your TV. I have had this problem in the past but it always resolved itself within a week or so. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. If you don’t hear the melody, then either there is a problem with the sound circuitry in the TV, or with the built-in speakers on the TV. I am afraid to push too hard but I had no problem with the old TV. Now it’s been two months. The solution was DISCONNECT power to the ROKU, wait a minute, RECONNECT the ROKU power and the ROKU logo appeared and sound occurred again. Contact Us | Privacy Policy | TOS | All Rights Reserved, When I turn on my Samsung there is no sound, about 4 minutes later the volume goes on and off for about 3 minutes then it comes on and it is fine. I have Samsung Q led TV Q 8 F, My TV has no audio out. Finally, check to see what output channel has been selected for sound. Our guide will help you determine when 5.1 will be available and with what audio cables. Yes, simply go to the original set-up on your tv and make sure you choose USA for it’s region. Other things to troubleshoot or try are: If you’ve tried all the things in this article and nothing works, or perhaps you don’t have the option to add a soundbar, it’s probably time to take the next steps. In this article, I will show you how to troubleshoot audio problems on your Samsung TV. I have had Comcast come out multiple times they say signal strength is good. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. Do you ever use a headset on your TV? for it. We recently pruchased a Samsung TV(model UN40D5005BF). Robert Hayes Robert is a freelance editor and writer living in Colorado. Although you may not use this feature, there could be a glitch in the television that has enabled some sort of Bluetooth frequency. The optical audio output on the TV is capable of outputting 5.1 audio but only when the TV is decoding the audio signal. Any suggestions? ……. Stay tuned with our weekly recap of what’s hot & cool. Please share your ZIP Code to find a nearby Best Buy location. Hi, where do I find this on my Samsung tv? This tv has no audio output only 2 HDMI in ports. Each TV model will vary so you may need to look for your model or use the owner’s manual to locate this setting. Samsung TV is not outputting 5.1 audio through the optical output The optical audio output on the TV is capable of outputting 5.1 audio but only when the TV is decoding the audio signal. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Email as a contact option was discontinued as of April 3rd, 2019. By going to Settings and looking for a location or region option. The optical audio out looks like the original TOSLINK square port, which never carries any electrical connectors (unlike the 3.5mm round optical out which usually carries both optical and eletrical connectors. Televisions are one of the most important product lines for Samsung, a conglomerate with more than $211 billion in annual sales. TV speakers are poor sound, I set my volume to the right let say to 10 once I release the volume from the remote control it will slowly move itself to the left or back to zero. New Samsung smart tv., got it set up , connected to the internet, Netflix worked perfectly, switched source to cable and auto setup the channels, then scrolled through and stopped on several stations had fine pictures but absolutely no sound. This site uses cookies to enhance your web site experience. Oftentimes the cause of such an error is simply glitches or bad connections, but it could possibly be the result of a hardware failure. Come meet a Samsung representative for your S10 purchase. Features such as "A.I. If your Samsung TV’s source is set to a component that you don’t have set up, then there won’t be any audio data coming in to be played. , our Samsung representative will be in touch with you. The last stage of troubleshooting is to run the built-in sound diagnostic test in Samsung TV’s support menu. I see a place on my smart tv asking what language I want, but not the region. Watching cable on hmd1. These tips can help make it easier to hear everything that is going on. With TV prices steadily falling to ridiculously low levels, it is difficult to justify repairing any TV sets that aren’t brand-new and at the highest end; a replacement is usually cheaper than the repair. As with many other kinds of hardware, turning it off and on again can often resolve temporary or transient problems that are otherwise hard to diagnose. Please help us improve by selecting a reason below. I can use the TV speakers but get no sound using the optical cable or the old-fashioned red/white. Samsung, the South Korean electronics giant, makes a huge array of high-end electronic products, from smartphones to smart TVs. So How Can I Connect A TV With No Audio Outputs to A Home Theater Receiver? A real life saver. How to connect Sennheiser RS 160 headphones to new Samsung TV model UN40MU6290FXZA with no audio out: Connect a samsung MiNi HiFi component Audio System with a pair of samsung Level On Pro blutooth headphones: i have my hifi connected to my tv via the headphone jack. Samsung TV has low audio when watching movies. Although Samsung electronics have a reputation for high quality and reliability, like any electronic product they are subject to failure and problems. Second time sound goes off on its own. The first thing to try is a standard old-fashioned power cycle. Here are a couple of choices: 1/8" (3.5 mm) … Conversely, if you’re not using external speakers, make sure the TV’s internal speakers are not disabled. Might be clearer than my shorter answer above: I have a brand new 55" Samsung with ZERO audio … Then sound cuts out. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds If you still don’t have sound, check all your physical connections between the TV and any hardware associated with it. I have tried swapping cables and switching off to reset. No worries however as there are other ways to get your speaker connected. Select Sound using the up and down keys, then push the center OK button.. You can make adjustments to the Bass, Treble, Balance, and such here.

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