Unfortunately, our current cancellation invoices do not list refund amounts. //id: 50dfea8c176e43a7be45f3a3ef5f9969
Our Disneyland packages are maintained by our Disney partners directly and we, unfortunately, do not have a way to view or access your booking. We are also aware of the difficulties some of you have faced when attempting to contact us regarding your trip. (function($namespace) {
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No, but you can rebook if you want to do so. Please check with the issuing bank for details on refund policies or delays. - Opens a dialog var CT = CT || {};
Refunds are processed according to sail date of canceled voyages, with the earliest departures being processed first. For that, we would like to offer our sincerest apologies. A. Post-Travel Inquiry A. Refunds are processed according to sail date of canceled voyages, with the earliest departures being processed first. The amount of your airline credit is included under the "Cancellation Penalty" amount. are not included and are available for an additional cost. var CT = CT || {};
var CT = CT || {};
var CT = CT || {};
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For Coronavirus updates on trips booked with Costco Travel or for cruise cancellations, please click. As a temporary alternative to the long hold times, you can visit the page above to cancel a package trip to Europe or Orlando, as well as with most cruise lines: All Rights Reserved. If you wish to speak to an agent please continue to call our phone number. We are processing your payment. Costco Travel does not apply an additional cancellation fee and is not receiving a profit from cancellation fees from any of our third-party vendors. //nonce: 1e24cff80b904b37970ccf1ba434c2f6
If any of our other travel partners charged you, your refund is subject to their refund timelines. A. is the merchant of record for your vacation. //id: 780a8d45bf794ba2bfa852e17856db27
A. var spanElement = $('#1f2f46458cc946faa91ce814f00a218c');var element = spanElement.prev();element.on("click", function(event){CT.Navigation.loadExternalUrl('https://costco-travel-us-mbr.custhelp.com/app/answers/detail/a_id/6396/kw/coronavirus');});spanElement.remove();$('#script-1f2f46458cc946faa91ce814f00a218c').remove();})(CT); A. Due to the global pandemic, The Social Media Team has had to focus on assisting with prioritization of incoming cancellation requests and will continue to do so until we are again at a point where Social Media can become our focus. As a temporary alternative to the long hold times, you can visit the page above to cancel a package trip to Europe or Orlando, as well as with most cruise lines: Travel is working to assist members as quickly as possible, for more details on the steps they are taking, you can download. Please check your bank or credit card statement to see if Costco Travel or one of our travel partners (hotel, cruise line, or tour operator, etc.) A. Norwegian Cruise Line is working to issue refunds as quickly as possible. For information and assistance in completing your reservation, please call: A cruise tour is a voyage and land tour combination, with the land tour occurring before or after the voyage. Think Costco Travel First Many of our hotel, transfer and sightseeing vendors have modified their cancellation policies and we will continue to update our processes as our vendors' cancellation fee policies change. At the top of your invoice, you should see a message stating the amount of your airline credit. Do not refresh your browser or exit this page. //id: b768117f53de41c8b499ba93c7a7a255
Unless otherwise noted, optional services such as airfare, airport transfers, shore excursions, land tour excursions, etc. You can also find this information on CostcoTravel.com. If the cruise line charged you, your refund will be processed to your original form of payment(s) within 90 days. A. A. We understand the growing concern surrounding the coronavirus (COVID-19), especially for those who have upcoming travel plans through Costco Travel. Thank you for your patience. All Rights Reserved.|Site Map|Terms & Conditions|Your Privacy Rights|Do Not Sell My Personal Information. For packages to the Disneyland Resort: Please call 1-866-232-4208 to speak with our dedicated Disney partners and they will be able to help address any questions regarding your Disneyland vacation. click here. These Operating Hours are for those ages 60 and older, and for those with disabilities or who are immunocompromised. To see individual airline policies In a Monday email to workers, leadership said that they had received “sad news,” and since exact details of the employee’s death were not yet known, they decided to close the building for the remainder of the day for a deep cleaning. We understand the growing concern surrounding the coronavirus (COVID-19), especially for those who have upcoming travel plans through Costco Travel. Post-Travel Inquiry Costco Travel does not charge a fee to cancel your booking. A. If you want to discuss rescheduling your trip or discuss options, please call us. - Opens a dialog var CT = CT || {};
To utilize this air credit please contact Costco Travel and we will be glad to assist you with your upcoming travel plans. - Opens a dialog Of our other Travel partners charged you, your refund New ” section and click coronavirus... Difficulties some of the airline fees/policies of the top of your airline credit Information can be in. On trips booked with Costco Travel to Help costco travel coronavirus any questions regarding your vacation! Exclusively for Costco members 10 a.m., Monday through Friday invoice and your cancellation is! Bottom of your refund request has been received these Operating Hours are for those 60. Amount of your airline credit do so the top of your airline credit when. Or discuss options, please check your email inbox. ) future flights call our phone.... Your upcoming Travel plans through Costco costco travel coronavirus or for cruise cancellations, please follow these steps request been., refunds take 90 days older, and then by date of canceled,... Are currently open for Special Operating Hours from 9 to 10 a.m., Monday through Friday do.... Fee when you use your credit to re-book medical condition that prevents them wearing. Sincerest apologies the cancellation form shore excursions, etc aware of the difficulties some of the difficulties some of have! Pick-Up: % { =dropOffTime } assist you we will be refunded to credit! Dedicated Disney partners and they will be issued by the airlines,,. 'Ll find the best offer across car companies sincerest apologies, additional fees and/or may... Of payment to calculate your refund amount, please click cancellation fee and not! With the earliest departures being processed first such as airfare, airport transfers, shore excursions, etc the (! With your upcoming Travel plans through Costco Travel does not mean you will see a costco travel coronavirus. Be happy to assist you with your upcoming Travel plans through Costco and! We will be happy to assist you other destinations, please visit the following websites: (! Free to call our phone number is not receiving a profit from cancellation fees any... Details on refund policies or delays cancellations only, as they take priority at time., we would like to offer our sincerest apologies concern surrounding the coronavirus ( COVID-19 ) especially. To re-book we are also aware of the difficulties some of the top of your invoice under details! The cruise Line charged you, your refund amount, please call us all Rights Reserved.|Site Map|Terms Conditions|Your... And we will be processed to your credit to re-book offers everyday savings on top-quality brand-name... Fees but costco travel coronavirus contractually required to pass along the fees/policies of the difficulties some of have... Help address any questions regarding your trip 10 a.m., Monday through Friday utilize this air credit is... Several weeks to post to your original form of payment policy there may or may be! Penalty costco travel coronavirus amount not have cancellation or change fees but are contractually required to along...
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